Cross-operator status (active and inactive) in Germany

When is my playing status active?

Your status becomes active when you start playing, for example:

• When you spin for the first time
• When you place your first wager in a poker game

 

When does my status become inactive?

Your status becomes inactive if:

• You log out
• You disconnect for more than 120 seconds
• You set yourself as inactive
• You switch your playing session to another device

 

What happens if I try to play while inactive?

How can I set myself as inactive?

If you are inactive and try to play, a pop-up message will appear.

You will see the same message if you are already active on another operator’s site.

To continue playing on PokerStars, you must first end your session with the other operator.

 

How can I set myself as inactive?

You can set all your gambling accounts in Germany to inactive.

Follow the steps in your platform:

Once set:

• You cannot play real money games for 5 minutes
• You can still log in, but gameplay is restricted

 

When will my account become active again?

After the 5-minute inactive period:

• Your account becomes active automatically when you start playing
• No additional steps are required