Germany Sports Exit – FAQ

The restriction will be based on both location IP and country of registration. From September 28, 2022, customers physically located in Germany as well as any .EU account that has ‘Germany’ as a country of registration, regardless of their IP or location, will no longer be able to access our Sports product.

Nothing, your balance remains safe and secure, and you may withdraw funds at any time.

No, from the exit date, you will no longer be able to place any sports bets.

Any open sports selections you have on events that haven’t started at the time of the closure will be voided:

  • Open single bets will be voided, and stakes will be returned to your account.
  • Open multiple bets will have legs, where an official result is known, settled as per the official result and any open selections, where a result is not known, will be voided. Bets will then be paid out based on the revised odds of only settled legs.

Yes, your Betting History will still be available to view in your account.

You can continue to redeem your StarsCoin in the Rewards Store.

Yes, our other products remain unaffected. The restriction only applies to sports betting.

You will no longer be able to access or download the sports app from the exit date.