Withdrawals: General safety information

We have a total and unwavering commitment to the safety and security of players' funds. Players' balances are kept in segregated accounts and not used for operational expenses. This ensures that your funds are always available for you to withdraw in accordance with our banking and security procedures.

Withdrawal methods offered are dependent on your country of residence. To review your available options, go to the Deposits & Withdrawals section of our website and select your country from the drop-down menu. Alternatively, you may visit the Cashier window after you've logged into your Stars Account.

We reserve the right to use additional eligibility criteria to determine the withdrawal options players may be offered at any given time.