Transfer options and features

What is the Transfer Sending limits feature?

It's one of the safety features of your account. It lets you control the total amount of funds sent from your account using our transfer feature.

Can I transfer to other poker rooms?

No. You can only use our transfer facility to transfer funds between other players on our platforms.

How do I make transfers in currencies other than USD?

In this case, both the sender and receiver must add that specific currency to their accounts. If not, the following message will appear: "This player can't accept your active currency. Please enable other currencies in your currency settings."

You can add a new currency or move funds from one currency bankroll to another by selecting the option "Change currency settings" below the error message. Alternatively, you can follow these steps:

• Go to the 'Cashier'.
• Select 'Manage Currencies'.
• Choose 'Currency settings'.
• Turn on and off the currencies which you would like to play in.

If you're sure that the transfer receiver has the specific currency added to their account, and you still receive an error message, ask them to contact us to identify the reason for the issue.

What are the minimum or maximum transfers I can send?

The minimum amount you can transfer is $0.01.

The maximum amount depends on your set limits, account status, and previous history with us. You can check it by logging in to your account and going to:

• Cashier → Player to Player transfer

We sometimes need to run verification checks for large amounts. We might also ask for specific documents to prove your identity and account ownership.

How to check canceled transfers?

To check all your transaction history, including canceled transfers, go to:

• Desktop:
  • Cashier → More → Transaction History
• Mobile:
  • Account → Cashier → Transaction History